TERMS & CONDITIONS
Last updated: 12 November 2026
Welcome to Starline Creative.
These Terms & Conditions outline the terms of purchasing, accessing and using the digital products available through our website and online shop.
Please read these terms carefully before making a purchase. By purchasing, downloading or using any of our products, you agree to be bound by these Terms & Conditions.
About Starline Creative
Starline Creative is an independent brand and website design studio based in Queensland, Australia.
Throughout these Terms & Conditions, "Starline Creative", "we", "us" and "our" refer to Starline Creative.
"Our website" refers to https://starlinecreative.co, including our online shop and associated pages.
"Our products" or "digital products" refer to any website templates, Showit templates, design assets, canvas add-ons, resources, downloads or other digital materials made available for purchase through our shop.
Digital Products
All products sold through the Starline Creative shop are digital products unless otherwise stated.
This means:
- No physical items will be shipped.
- Products are delivered electronically following successful payment.
- Access and delivery instructions will be provided at checkout or sent to the email address supplied during purchase.
- You are responsible for providing an accurate email address and ensuring you can access your purchased files.
Our products are designed to help you customise and develop your own online presence. They are provided as starting points and are intended to be personalised to suit your business, brand and individual requirements.
Unless explicitly stated in the product description, purchases do not include custom design services, installation, website hosting, ongoing maintenance or personalised technical support.
Showit Templates and Platform Requirements
Our Showit website templates and related products are designed for use with the Showit website platform.
To use these products, you will need an active Showit account and a suitable subscription.
Please note:
- Showit is an independent third-party platform and is not owned or operated by Starline Creative.
- Any Showit subscription, hosting fees or additional platform charges are your responsibility.
- We are not responsible for changes, interruptions, outages, pricing adjustments or functionality changes made by Showit.
- Certain features, integrations or functionality may require additional third-party subscriptions, software or services.
We recommend reviewing Showit's current pricing, features and requirements before purchasing a template.
Your purchase from Starline Creative does not include a Showit subscription.
Product Descriptions and Previews
We make every effort to ensure that our product descriptions, demonstrations, images and previews accurately represent the products available for purchase.
However, please note:
- Website demonstrations may contain placeholder images, copy, fonts or other design elements.
- Final results will vary depending on how you customise and implement your template.
- Colours and image appearances may vary between devices and screens.
- Some third-party assets shown in demonstrations may not be included in your purchase or may require separate licensing.
We encourage you to review the product descriptions, previews, inclusions and requirements carefully before completing your purchase.
If you have questions about a product before purchasing, please contact us.
Pricing and Payments
All product prices are displayed in the currency indicated at checkout.
Unless otherwise stated, prices are exclusive of any applicable taxes, duties or additional charges imposed by your location or payment provider.
Payment must be successfully completed before access to your purchased product is provided.
Payments are processed through third-party payment providers made available at checkout.
Starline Creative does not store your full payment card details.
We reserve the right to update product pricing, introduce promotional offers, discontinue products or change our product range at any time.
Any price changes will not affect purchases that have already been completed.
Digital Product Delivery
Once your payment has been successfully processed, your purchased digital product will be made available through the delivery method specified at checkout.
Depending on the product, delivery may include:
- A digital download.
- A Showit template transfer or share link.
- Access to a product file or resource.
- Instructions for accessing or installing your purchase.
You are responsible for downloading and securely storing your purchased files and access information.
We are not responsible for lost downloads, inaccessible email accounts or files deleted from your personal devices after successful delivery.
If you experience difficulty accessing a purchase, please contact us and we will make reasonable efforts to assist.
Product Licensing and Permitted Use
When you purchase a digital product from Starline Creative, you are purchasing a limited licence to use the product, not ownership of the original design or intellectual property.
Unless a different licence is expressly stated on the relevant product page, each purchase grants you a single-use, non-exclusive, non-transferable licence for one personal or business website belonging to you.
This means you may:
- Download and customise your purchased template for your own business website.
- Edit text, colours, images, fonts and layouts to suit your brand.
- Modify the design to meet your website's requirements.
- Publish and use the customised website for your business.
Your licence is limited to the individual or business purchasing the product.
If you operate multiple businesses or wish to use the same template for multiple websites, a separate licence must be purchased for each additional website, unless the product listing expressly states otherwise.
Client Projects: Unless expressly permitted in the relevant product description or licence, your purchase does not grant you the right to use our templates or design assets to create websites for clients.
If a product includes a specific commercial or client-use licence, the permissions and restrictions outlined in that product's description will apply.
Prohibited Use
To protect the intellectual property and creative work behind Starline Creative, you agree that you will not:
- Resell, redistribute, sublicense or share any purchased template or digital product.
- Share original Showit share links, access links, download files or product materials with individuals who have not purchased their own licence.
- Give away, transfer or distribute purchased products to friends, colleagues, clients, students or other third parties.
- Reproduce, duplicate or copy our designs, layouts or design elements for distribution or resale.
- Use our products to create competing website templates, themes, design assets or other digital products for sale.
- Upload or distribute our products through file-sharing websites, online marketplaces or other public platforms.
- Claim ownership or authorship of the original Starline Creative designs.
- Remove or alter copyright notices or other intellectual property notices in an attempt to claim ownership.
- Use our products in any unlawful, fraudulent or unauthorised manner.
Purchasing a product does not grant you permission to use it beyond the scope of the licence provided.
Any unauthorised sharing, redistribution or commercial exploitation of our intellectual property may result in termination of your licence and may lead to further legal action.
Intellectual Property Rights
All original content and materials available through our website and shop remain the intellectual property of Starline Creative unless otherwise stated.
This includes:
- Website templates and layouts.
- Canvas designs and design elements.
- Graphics, illustrations and original artwork.
- Product previews and demonstrations.
- Written content and product descriptions.
- Branding, logos and visual assets.
- Digital resources and downloadable materials.
Purchasing a product does not transfer ownership of these intellectual property rights to you.
You retain ownership of your own business name, branding, written content, photographs and other original materials that you provide or incorporate into your customised website.
However, the original Starline Creative design and underlying template remain our intellectual property.
Third-Party Assets, Fonts and Images
Some products or website demonstrations may feature third-party fonts, stock photography, graphics, plugins or other licensed materials.
These assets may be subject to separate licensing agreements and usage restrictions.
Unless expressly stated otherwise, your purchase does not automatically grant you ownership of, or a transferable licence to, third-party materials.
You are responsible for:
- Obtaining any additional licences required for your intended use.
- Checking the licensing terms of fonts, images and other third-party assets.
- Ensuring that any materials you add to your website are legally permitted for your intended use.
We are not responsible for any unauthorised use of third-party assets by you.
Refunds and Cancellations
Due to the digital nature of our products and the immediate access provided following purchase, we do not offer refunds, exchanges or cancellations for change-of-mind purchases.
Please ensure you have reviewed the product description, preview, inclusions and requirements before completing your purchase.
We understand that purchasing a website template is an investment, and we encourage you to contact us with any questions before making your decision.
Your Consumer Rights
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable consumer protection legislation.
If a digital product is faulty, not as described or otherwise fails to meet an applicable consumer guarantee, you may be entitled to a remedy under the law.
Where a remedy is required, we will assess the issue and provide the appropriate remedy in accordance with your legal rights.
Our change-of-mind policy does not affect these rights.
Technical Support
We want you to have a positive experience with your Starline Creative purchase.
If you experience an issue accessing your files or using a purchased product, please contact us at info@starlinecreative.co
Unless expressly included in the product description, purchases do not include unlimited technical support, customisation services, installation or ongoing website maintenance.
We are happy to assist with reasonable product-related access and delivery enquiries.
Please note that we cannot guarantee compatibility with every third-party application, plugin, browser, device or software configuration.
Technical issues relating to Showit's platform, hosting or third-party services may need to be directed to the relevant provider.
Product Updates and Availability
We may occasionally update, improve, modify or discontinue our digital products.
While we aim to maintain the quality and functionality of our products, we do not guarantee that future updates, additional features or ongoing access to new versions will be provided unless expressly stated in the relevant product description.
We reserve the right to modify or discontinue products at our discretion.
Any product licence already granted remains subject to these Terms & Conditions unless otherwise required by law.
Website Performance and Business Results
Our templates are professionally designed to provide a strong visual and structural foundation for your website.
However, purchasing a template does not guarantee:
- Increased website traffic.
- Improved search engine rankings.
- More enquiries or bookings.
- Increased sales or revenue.
- Specific business or marketing results.
Your website's performance will depend on a variety of factors, including your content, imagery, SEO strategy, marketing activities, industry and implementation.
Any examples, testimonials or results shared on our website are individual experiences and should not be interpreted as a guarantee of future results.
You are responsible for the content, accuracy, functionality and legal compliance of your customised website.
Limitation of Liability
To the maximum extent permitted by applicable law, Starline Creative is not liable for indirect, incidental or consequential losses arising from your purchase, access to or use of our digital products.
This includes losses resulting from:
- Third-party platform interruptions or changes.
- Hosting or software outages.
- Loss of data or website content.
- Incorrect implementation or customisation.
- Unauthorised use of your account or access credentials.
- Business interruption or loss of anticipated revenue.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
Where liability can legally be limited, our liability will be limited to the extent permitted by law.
Indemnification
You agree to use our products in accordance with these Terms & Conditions and all applicable laws.
To the extent permitted by law, you agree to indemnify Starline Creative against reasonable losses, claims, liabilities and expenses arising directly from your unlawful use of our products, infringement of our intellectual property rights or breach of these Terms & Conditions.
This does not apply to the extent that any loss or claim arises from our own breach of law or other conduct for which we are legally responsible.
Third-Party Websites and Services
Our website and products may contain links to third-party websites, platforms and services.
We do not own or control these external services and are not responsible for their content, availability, policies or functionality.
Your use of third-party platforms, including Showit, Payhip and payment providers, is subject to their own terms and conditions.
We recommend reviewing those terms before using their services.
Privacy
Your use of our website and shop is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
You can view our Privacy Policy at: https://starlinecreative.co/privacy-policy
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions from time to time.
Any changes will be published on this page, with the revised date displayed at the top.
We encourage you to review these terms periodically.
Changes will not retrospectively remove rights already granted to customers or override applicable consumer protections.
Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia.
Any disputes arising in connection with these terms will be subject to the applicable laws and courts of Queensland and Australia, without limiting any mandatory consumer protections that may apply in your country of residence.
Contact Us
If you have any questions regarding these Terms & Conditions, product licensing, purchases or digital product access, please contact us.
Starline Creative
Queensland, Australia
Email: info@starlinecreative.co
Website: https://starlinecreative.co
Thank you for supporting Starline Creative. We appreciate your investment in our work and look forward to seeing what you create.